Policies : Mission Inn Foundation

Nov 11, 2020

About La Historia Society

Welcome to the Policies page of La Historia Society, a distinguished organization focused on preserving and promoting the rich history and culture of our community. At La Historia Society, we aim to provide high-quality services and experiences to our visitors, ensuring their satisfaction and trust in our mission. As part of these efforts, we have developed comprehensive policies and guidelines for our museum store and various other services offered by the Mission Inn Foundation.

Our Commitment to Excellence

La Historia Society is dedicated to upholding the highest standards in all aspects of our operations. We firmly believe in fostering a positive and inclusive environment where everyone feels welcome and valued. Through our meticulous policies, we aim to ensure a seamless and enjoyable experience for all individuals who engage with our services. Our commitment to transparency, fairness, and reliability remains at the core of our policies, allowing us to continue delivering exceptional service.

Museum Store Policies

The museum store, operated by La Historia Society, serves as a treasure trove of unique, historically significant merchandise. To maintain the integrity of the store and the items we offer, we have established the following policies:

Returns and Exchanges

We understand that sometimes, items may not meet your expectations or may require exchange due to unforeseen circumstances. In such cases, we offer a hassle-free return and exchange process. To be eligible for a return or exchange, please ensure that the item is in its original condition, accompanied by the original receipt, and within the designated time frame. Our dedicated staff members are always ready to assist you in finding a suitable replacement or initiating a refund.

Shipping and Delivery

La Historia Society strives to deliver your purchased items in a timely and secure manner. We offer various shipping options tailored to meet your needs, both domestically and internationally. Our team works diligently to ensure that your order is processed promptly, packaged with care, and dispatched using reliable shipping partners. You can track your order through our website to stay informed about its progress from our store to your doorstep.

Product Authenticity

As purveyors of historical artifacts and culturally significant merchandise, we place the utmost importance on authenticity. Each item undergoes a rigorous verification process to ensure its historical accuracy and relevance. Our knowledgeable staff members have a deep understanding of the heritage associated with each product, allowing us to provide you with authentic pieces that hold historical value.

Privacy and Security

At La Historia Society, the privacy and security of our customers' personal information are paramount. We adhere to strict data protection protocols and comply with all applicable laws and regulations. When making a purchase through our museum store, you can trust that your personal information will be handled securely and with the utmost confidentiality. We do not share your information with third parties without your consent, protecting your privacy throughout your interaction with our website and services.

Additional Services Policies

In addition to our museum store, La Historia Society offers a range of services designed to engage, educate, and entertain our community. The following are some of our additional services and their respective policies:

Guided Tours

Our guided tours provide an extraordinary opportunity to explore the rich history and architecture of the Mission Inn. To ensure an immersive experience for all participants, we limit the group size for each tour. We highly recommend pre-booking your tour to secure your spot and avoid disappointment. Please arrive at the designated meeting point at least 15 minutes before the scheduled tour start time to ensure a smooth check-in process.

Educational Programs

La Historia Society takes pride in offering educational programs that foster an appreciation for our community's heritage. Whether you are a student, teacher, or enthusiast, our programs provide valuable insights into various historical events, cultural practices, and architectural marvels. To participate in our educational programs, please refer to the specific requirements outlined on our website or get in touch with our team for further assistance.

Events and Exhibitions

At La Historia Society, we host captivating events and exhibitions throughout the year, aiming to celebrate our community's history and culture. Our events span a range of themes, from art and music to historical reenactments and special guest lectures. Stay updated with our upcoming events by regularly visiting our website or subscribing to our newsletter. Some events may require pre-registration or have limited availability, so be sure to secure your spot in advance.

Contact Us

If you have any questions, concerns, or feedback regarding our policies or any other aspect of La Historia Society, we encourage you to get in touch with our team. You can reach us through our website's contact form, email, or by visiting our physical location during our operating hours. Our team is dedicated to providing timely and helpful responses to ensure your satisfaction and understanding of our policies.

Thank you for choosing La Historia Society and supporting our mission to preserve, educate, and inspire our community through the promotion of history and cultural heritage. We value your trust and look forward to providing you with exceptional experiences.